Request deletion
Email support@ashicore.app from the email address on your Ashicore account. Use the subject “Ashicore account deletion request” and include your organization name. Do not include your password or other sensitive information.
What happens next
Ashicore Support will verify that you control the account before processing the request. We will confirm when the account and associated personal data have been deleted or anonymized.
Data covered by the request
Deleting your account removes or anonymizes the personal data associated with your Ashicore user account, except where retention is required for security, fraud prevention, legal, tax, accounting, or regulatory obligations.
Business records owned by an organization—such as inventory movements, orders, manufacturing records, and audit history—are not deleted when an individual user account is deleted. These records may be retained for the organization’s operational integrity, while personal identifiers are removed or limited where appropriate.
If you want an entire organization and its data deleted, state that in your request. Ashicore Support will verify that you are authorized to make that request and explain any records that must be retained.
Need help?
For questions about deletion or privacy, contact support@ashicore.app.